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Loyalty Program

Welcome to the Loyalty Program! We value our customers and want to reward you for choosing us.
Join our loyalty program today and start earning points with every purchase.

How It Works:

  • Earn 5 points for every $1 spent on over-the-counter products
  • Once you accumulate 1,000 points, you’ll receive a $10 reward to use on your next purchase!

Simply talk to our friendly team to sign up in-store. The more you shop, the more you earn!

  • Exclusive access to promotions and discounts.
  • Early notification on new product arrivals.

 

Terms & Conditions

  1. Eligibility: The loyalty program is open to all of our customers but is separate between The Cottage & Coastal Compounding Pharmacy. Participants must have a valid account to earn and redeem points.
  2. Earning Points: Customers will earn 5 points for every $1 spent on eligible purchases. Points are calculated based on the total after discounts and before taxes.
  3. Redeeming Points: 1,000 points can be redeemed for a $10 reward. Rewards can be applied to future purchases and cannot be exchanged for cash.
  4. Expiry of Points: Points expire after 12 months of inactivity on the account.
  5. Program Changes: Coastal Compounding and The Cottage Pharmacy reserves the right to modify or cancel the loyalty program at any time without notice. 
  6. Non-Transferable: Points and rewards are non-transferable and can only be used by the registered account holder at the Pharmacy you chose to sign up with. Points from multiple memberships cannot be combined.
  7. Exclusions: Points cannot be earned on the purchase of gift cards, prescriptions, or other excluded items as determined by the Cottage & Coastal Compounding Pharmacy
  8. Fraudulent Activity: Any fraudulent activity or abuse of the loyalty program will result in immediate termination of membership and forfeiture of all points.
  9. Staff, family members & medical hub staff: Anybody who receives a discount already is excluded are not allowed to join.
  10. Children & Pets: can not be signed up.
  11. Marketing: Signing up for our Loyalty program gives us rights to marketing through email & SMS, speak to a member of staff if you would like to opt-out. .
  12. Program Termination: If we terminate Rewards, any Points remaining on any Card or a Member’s Account will be cancelled and neither Pharmacy shall have any liability to any Member or former Member. 

For any questions or further assistance, please reach out to our friendly team.

Cottage Pharmacy & Coastal Compouning

Our pharmacists are passionate about providing the highest level of customised care to each patient. For every compound, we complete a risk assessment analysis and take the time to obtain detailed information from the patient or their carer. We work closely with patients and their prescribing doctor to find solutions to give the best possible therapeutic outcomes.